Privacy Policy
Last updated: 15 October 2026
Introduction
Solar Installer Pretoria respects your privacy and is committed to protecting the personal information you share through our website, solarinstallerpretoria.com.
This Privacy Policy explains how we collect, use, store and protect personal information when you browse our website or contact us about solar installation, maintenance, repairs or consultation services.
We aim to handle personal information responsibly and in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA), where applicable.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us or request information about our services, including:
- Your name and contact details.
- Your email address and telephone number.
- Your property location or service address, where relevant.
- Details about your solar requirements or project.
- Any other information you choose to include in your enquiry.
We may also collect limited technical information, such as your IP address, browser type, device information and website usage data, through server logs, cookies or analytics tools where these are used.
How We Use Your Information
We may use your information to:
- Respond to enquiries and consultation requests.
- Discuss solar installation, system design, maintenance and repair services.
- Assess your stated service requirements.
- Communicate about your enquiry or project.
- Maintain website security and improve website performance.
- Meet applicable legal and regulatory obligations.
We do not intend to use your contact details for unrelated marketing without an appropriate lawful basis.
Cookies and Website Analytics
Our website or third-party services may use cookies and similar technologies to support website functionality, understand visitor activity and improve user experience.
Where applicable, you can manage cookies through your browser settings or any cookie preference tool provided on the website. Disabling certain cookies may affect some website features.
If analytics, advertising or other tracking tools are used, their operation should follow applicable privacy and consent requirements.
Sharing of Personal Information
We do not sell your personal information.
We may share relevant information with trusted service providers when reasonably necessary to operate our website, manage enquiries, provide services, maintain security or meet legal obligations. Examples may include website hosting, email, analytics and communication providers, if used.
Information may also be disclosed where required or permitted by law. Service providers receiving personal information should handle it appropriately and in accordance with applicable requirements.
Data Storage and Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website or electronic transmission can be guaranteed completely secure. We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, contractual and operational requirements.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion or destruction of information where legally appropriate.
- Object to certain processing or withdraw consent where consent is the applicable basis.
- Raise a privacy concern or lodge a complaint with the relevant authority.
To make a privacy-related request, please contact us using the details on our Contact page.
Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services. Those providers may have their own privacy policies and practices.
We are not responsible for the privacy practices of external websites. We recommend reviewing their policies before submitting personal information.
Children’s Privacy
Our website and services are intended for people seeking solar-related information and services. We do not knowingly collect children’s personal information unless permitted by applicable law and with any required authorisation.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page with the updated date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page.
Website: https://solarinstallerpretoria.com/